On super rare occasions you may receive goods that are damaged or faulty. These are usually out of our control, but in the event of this happening, send us a message with a photo and a brief description of the issue.
Please hold on to the goods until we can identify and rectify the issue. On most occasions, the manufacturer will require the faulty goods returned. Faults must be reported within 30 days of receiving the product.
Paws N Claws guarantees all of its goods 100%. If you receive the incorrect product, please do not open it. We will need to get it back to exchange it. If you open the product, you will not be eligible for a refund.
Please decide carefully on your choice of product, as Paws N Claws does not accept returns or refunds of products, all sales are considered final and cannot be returned.
Should you require to send any items back to Paws N Claws due to receiving the incorrect product or a faulty item, if that item received a promotional gift or any extras you will also be required to return these as well.
Should Paws N Claws not be able to meet its obligations in providing the products you the customer has ordered from our site a full reimbursement will be made.
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Use of cookies policy
On this website Paws N Claws uses its own and third-party cookies in order to: (i) optimize the services offered, (ii) offer a better browsing experience to the user, and (iii) provide information of all kinds to the user in accordance with with your preferences, after analyzing your browsing habits.
These cookies can be of several types: 1) Due to their duration: (i) session cookie, that is, those that only remain active while the registered user makes use of a certain web space, allowing the user to be identified in order to personalize your experience. At the end of the session, this cookie will disappear without being stored on the device's hard drive, (ii) permanent cookie, that is, the one programmed directly by the web portal in order to track the user each time a new one is generated. visit. 2) Due to their purpose: (i) essential or technical cookies, that is, those essential to guarantee adequate navigation, allowing correct traffic and data recognition, (ii) personalization cookies, those that store the preferences of a certain device such as for example, the language, the type of browser, the characteristics of the portal depending on the part of the world from which it is accessed, etc., (iii) analysis cookies, those that allow the creation of a navigation profile per user, analyzing their behavior and their preferences, and (iv) advertising cookies, that is, those used for their own or third-party marketing campaigns, intended to make the user aware of products and / or services in spaces previously defined by Paws N Claws for effect. These cookies can be behavioral, that is, they are designed to store information about the user's frequent visits and the continuous observation of their browsing habits, this in turn, allows creating a profile to display advertising according to the analysis carried out.
The user can choose to visit the Paws N Claws website without "cookies", but without these identification files they will not be able to benefit from some interesting functions of the Paws N Claws site. These features include providing a personalized online experience.
To visit the website without "cookies", you can configure your browser to reject all "cookies", or to notify you when a "cookie" is created. (Each browser is different, so you should consult the "Help" menu of yours to find out how to modify your preferences in relation to "cookies").
The NAI Opt-out is a tool that allows the user to opt for their behavior on the internet not to be recorded. Alternatively, you can check the 'Select all' box and there will be no advertising cookie on your computer and you will be excluded from any behavioral advertising program. Click here if you do not want to be registered by cookies: http://www.networkadvertising.org/managing/opt_out.asp
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